Travel Projects present a unique and distinct service offering that is not suitable for every client. These projects generally follow the framework of the Fast Track Lite Design service, unless otherwise determined by the contractor. It is important to note that the contractor has not physically seen the space prior to being contracted and traveling to the project location. Consequently, any variations in the time, labor, and resources required to complete the project may occur, as the initial assessment is conducted virtually. Virtual assessments, while valuable, cannot fully replicate the insights gained from an in-person evaluation.
If a client prefers an in-person assessment prior to committing to a travel project, arrangements can be made at an additional fee, which would be separate from travel expenses. Once on-site, if it is determined that additional time, labor, or laborers are necessary, the contractor will promptly inform the client. The client may then choose to proceed as planned, scale back the project scope, or approve additional costs for time and labor.
Due to the nature of travel projects, there is an inherent element of unpredictability. Clients are invited to participate in the purging process on Day 1. After this, the contractor requests that clients refrain from returning to the project site until the final reveal. The contractor will strive to complete all work as per the contract; however, given the unique circumstances of these projects, there may be deviations from the agreed scope. The contractor will not be held liable for such changes or oversights.
Travel projects often require the contractor to work extended, non-traditional hours, sometimes missing meals and sleep, and working in challenging conditions. As a result, human error is possible, and mistakes—such as misplaced items or items unintentionally discarded—can occur. These risks can be minimized with active client participation on Day 1. If clients choose not to participate in this initial purging process (please refer to the Client Participation Clause), it is strongly recommended that they remove or place any important or irreplaceable items into a non-contracted space where they will not be handled by the contractor.
Upon arrival, the contractor will request a credit or debit card from the client for use during the project. This method is preferred over cash due to the ease of tracking digital transactions. The contractor will use this card to purchase necessary items, including both new and upcycled materials. The client may also be asked to make payments directly to sellers via digital payment platforms (e.g., Venmo, Zelle). This process is based on mutual trust, and clients will not typically see the items before purchase. However, the contractor will reach out to the client for approval before making any purchases over $1,000.
Additionally, clients should be aware that any unforeseen expenses incurred by the contractor—such as excessive tolls, additional travel for marketplace pickups, or higher-than-expected fuel costs—will be invoiced within two weeks of the completion of the travel project.
